Terms and conditions

Welcome to BENSIMON apartments Austrian (a "Brand" of HOSTLAB GmbH)!

Payment condition policy (valid for different locations):

Please note:

By law an additional culture and tourism tax is charged for all travelers, which is not included in the total price. Payment is made at online check-in.

> 100% pre-payment is required after booking.

The cancelation policy are valid for:

For our apartments the following cancelation policy is valid:

> Summer Season (April 1st - Nov 31th): Free cancellation up to 2 days before arrival (3pm). In the event of late cancellation, early departure or no-show, the agreed rate / rent will be charged at 100%.

> Winter Season (Dec 1st - March 31th) Free cancellation up to 14 days before arrival. In the event of late cancellation, early departure or no-show, the agreed rate / rent will be charged at 100%.

These terms and conditions outline the rules and regulations for the use of bensimon's Website, located at bensimon-at.holidayfuture.com.

By accessing this website we assume you accept these terms and conditions. Do not continue to use bensimon if you do not agree to take all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: “Client”, “You” and “Your” refers to you, the person log on this website and compliant to the Company's terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client's needs in respect of provision of the Company's stated services, in accordance with and subject to, the law. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to the same.

House Rules of BENSIMON apartments Austrian (by Hostlab GmbH - Kaiser-Wilhelm Promenade 1, 5640 Bad Gastein)

The following house rules apply to all locations. By booking, you confirm that you have read and agree to our house rules. In case of any violations of our house rules, we reserve the right to terminate your booking immediately and claim any possible damages or incurred costs:The apartment can be entered at the latest from 3 PM on the day of arrival and should be vacated before 11 AM on the day of departure. If the apartment is ready for occupancy earlier, you will receive a message from us on the day of your arrival. Furthermore you can store luggage in our luggage room before entering or after leaving the apartment.

We will send you a link for your online check in 3 days before your arrival. At the online check-in you will receive the door code for your apartment and all information about entering the apartment.

No disturbing noise, music (after 22:00 o’clock) or parties

This is a residential neighborhood, so please take special care to avoid disturbing noise

(especially in the backyard) and respect the night's rest of our neighbors and guests from 22:00

o'clock (10 pm) on. In case of serious offenses, we have to terminate your stay immediately.

Parties / events are only possible after consultation with us as the operator. If there is no

permission for this and there are disturbances, minimum €1,000.00 will be charged. We reserve the right

to claim further damages.

The maximum number of guests that is allowed to stay in our apartments is the same number

of persons for whom the apartment was booked. Exceptions are only possible after consultation

with us as the operator. In case of violations, we have to terminate your stay immediately and

reserve the right to retain the deposit.

CCTV are installed in the staircase of the building for security purposes. By entering, you consent to being recorded. A nightshift manager is on site.

Damages, losses and violations

With great attention to detail we have furnished our apartments with high-quality inventory. Please check your apartment when you first enter. In case of any existing damages, we will inform you in advance and/or place an 'under construction' sign. If you find any damage or inadequate conditions in your apartment, please inform us immediately.

Please use our property carefully and inform us immediately in case of damage. We reserve the

right to charge you the replacement value for larger damages/violations. The door code

provided at check-in may only be passed on to accompanying guests. If the door code is passed

on to third parties, BENSIMON apartments reserves the right to terminate the booking with

immediate effect.

We follow a strict anti-drug policy, which includes also smoking or consumation of canabis on the hotel premises.

Due to the increased risk of fire (fire protection) and risk of damage, barbecues and the use of

water pipes (“shishas”) inside and outside the apartment are prohibited. In case of violation,

which already includes the mere carrying into the apartment, minimum €200.00 will be charged.

No smoking in our apartments

Each of our apartments is equipped with smoke detectors. Smoking inside the apartment (incl. e-cigarettes) are not allowed. If you wish to smoke, please use the balcony. In case of contraventions a special cleaning fee of €200.00 will be charged. cleaning fee of €200.00 will be charged.

Pets are generally allowed but must be requested and approved in advance. An additional fee of EUR 15 per night applies. Approval is granted at the hotel’s discretion, and there is no entitlement to bring a pet (for example, if the pet is too large, excessively noisy, or otherwise unsuitable). Pets must not disturb other guests and must not display aggressive behavior at any time. are allowed inside the apartments.

Returning the apartment

On your day of departure, the check-out of the apartment has to be done until 11:00 o’clock (11

am). We are happy to offer you to store your luggage until your departure (except for our

location “Upper Westside”). Of course, a final cleaning is included in the price of your overnight stay. However, we would like

to point out that we have to charge a special cleaning fee of minimum €100.00 for heavily soiled

apartments. Heavy soiling also includes possible odor nuisance.

Violations of our house rules can lead to an immediate cancellation of your booking. A

refund of the overnight stay costs is excluded.

License

Unless otherwise stated, bensimon and/or its licensors own the intellectual property rights for all material on bensimon.

All intellectual property rights are reserved. You may access this from bensimon for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

Republish material from bensimon

Sell, rent or sub-license material from bensimon

Reproduce, duplicate or copy material from bensimon

Redistribute content from bensimon

This Agreement shall begin on the date hereof.

Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. bensimon does not filter, edit, publish or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of bensimon,its agents and/or affiliates. Comments reflect the views and opinions of the person who posts their views and opinions. To the extent permitted by applicable laws, bensimon shall not be liable for the Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

bensimon reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive or causes breach of these Terms and Conditions.

You warrant and represent that:

You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;

The Comments do not invade any intellectual property right, including without limitation copyright, patent or trademark of any third party;

The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material which is an invasion of privacy

The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

You hereby grant bensimon a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.

Hyperlinking to our Content

The following organizations may link to our Website without prior written approval:

Government agencies;

Search engines;

News organizations;

Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and

System wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Website.

These organizations may link to our home page, to publications or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party's site.

We may consider and approve other link requests from the following types of organizations:

commonly-known consumer and/or business information sources;

dot.com community sites;

associations or other groups representing charities;

online directory distributors;

internet portals;

accounting, law and consulting firms; and

educational institutions and trade associations.

We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of bensimon; and (d) the link is in the context of general resource information.

These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party's site.

If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to bensimon. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

Approved organizations may hyperlink to our Website as follows:

By use of our corporate name; or

By use of the uniform resource locator being linked to; or

By use of any other description of our Website being linked to that makes sense within the context and format of content on the linking party's site.

No use of bensimon's logo or other artwork will be allowed for linking absent a trademark license agreement.

iFrames

Without prior approval and written permission, you may not create frames around our Web Pages that alter in any way the visual presentation or appearance of our Website.

Reservation of Rights

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

Removal of links from our website

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

Disclaimer

To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

limit or exclude our or your liability for death or personal injury;

limit or exclude our or your liability for fraud or fraudulent misrepresentation;

limit any of our or your liabilities in any way that is not permitted under applicable law; or

exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

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